I accept credit cards, Paypal and Etsy gift cards
If you need to cancel an order please contact me immediately.
Thank you :)
PLEASE NOTE: ** my production times are now 2 weeks before any made-to-order item ships
Every item comes carefully packaged in a sturdy gift box and padded envelope.
All packages are sent USPS First Class Mail with delivery confirmation to buyers in the US.
US delivery takes 3-5 business days. If you need your item sooner feel free to contact me for priority or express shipping rates.
**Providing the correct address is a must! Please double check your orders.
If I am supplied with the incorrect address and the package is returned to me, the buyer must pay for reshipment**
Live outside of the US?
International shipping can take 2-8 weeks depending on customs. Please be aware that there may be a VAT fee imposed on imports into your country. These are sole responsibility of the buyer.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
For sanitary and health restrictions, I do not offer returns on any earrings. However, exchanges will be considered on a case-by-case basis.
Please message me before leaving feedback if you are unhappy or you are unsatisfied and I will remedy the situation.
All other items are eligible for exchange. Clearance item sales are FINAL.
ALL unauthorized returns will be subject to a 25% restock fee.****. This includes packages returned with unpaid VAT fees.
UK return policy:
buyers have 14 days after receipt to inform of intent to return for full refund, a further 14 days to actually return. Buyer to pay return postage
Due to high business demand I can no longer offer any repairs.
I am no longer offering wholesale.
Custom orders are available
Thank you for shopping daniellerosebean